Paid for Basic but basic plan not activated

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User-3203
Beiträge: 2
Registriert: 13. Feb. 2023, 10:56

Paid for Basic but basic plan not activated

Beitrag von User-3203 »

Hi,

I have paid for 2 years on the basic plan, but alexa says I don't have the basic plan. Can you manually activate my account?

Thanks!

Henry
User-3203
Beiträge: 2
Registriert: 13. Feb. 2023, 10:56

Re: Paid for Basic but basic plan not activated

Beitrag von User-3203 »

Items Ordered
Price
1 year Roomskills Basic
Sold by: Amazon Media EU S.à r.l.
Qty: 1

£4.00
Item(s) Subtotal: £3.33
----
Total: £3.33
VAT: £0.67
----
Total for this order: £4.00
Roomskills-Com
Beiträge: 66
Registriert: 01. Mär. 2020, 16:13

Re: Paid for Basic but basic plan not activated

Beitrag von Roomskills-Com »

Hello Henry,

I just activated your account. Sorry, that it didn't work automatically - as it should have done.

For cases like these you can always contact

support@computeq.co

directly. The emails to that address should always be reacted on with higher priorities.

Have fun with Roomskills

Ingo
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